The Canadian Society of Immigration Practitioners ( CSIP ) 2000-1066 West Hasting Street, Vancouver, BCV6E 3X2 Canada

To: International Trade Canada125 Sussex DriveOttawa, ON, CanadaK1A 0G2

And February 21, 2006 / Facsimile 613- 996-9709

To:
Foreign Affairs Canada125 Sussex DriveOttawa, ON, CanadaK1A 0G2

And

FOREIGN AFFAIRS CANADA AND INTERNATIONAL TRADE CANADAMEDIA RELATIONS OFFICE,
Lester B. Pearson Building,125 Sussex Drive, Ottawa, Ontario K1A 0G2
Courier via electronic email;

Attention; the Minister of Foreign Affairs and Minister of the Atlantic Canada Opportunities Agency -
& Parliamentary Secretary to the Minister of Foreign Affairs and Minister of the Atlantic Canada Opportunities Agency

Dear Hounrable Mr. Peter Gordon MacKay
And to Mr. Deepak Obhrai

Be advised, that we CSIP the Canadian Society of Immigration Practitioners based in Vancouver, and on behalf of 4486 volunteered Immigration Practitioners / Members in Canada and abroad. brings to your immediate attention, that we have sent a complaint to the International trade Canada with our deep concern about their advertising for particular company that we believes it is a misleading to the public of Chile. http://www.tcm-mec.gc.ca/chile/profile-en.asp?CompID=1286.

As we mentioned in our complaints attached below, that we have received large number of complaints from the public of Chile that the directors or the employee of the Fidelity Capital International Inc. which is published under the Team Canada Division of the Department of International Trade website is false and misleading in providing legal and financial services. NON of those people are legally certified or registered as lawyer, accountant, financial planner, they are ex-immigration officers, and currently employees of an organization (CSIC) where they imposed by-laws in which they are in defaults. We checked the first website relating to John Ryan Personal Business profile, including Ms. Jessica Moreli employee of CSIC and she is currently immigration consultant www.tcmec.gc.ca/chile/profile-en.asp?compID==1286 .

















We found that John Ryan and Jessica Moreli claiming that they are providing legally able to provide legal and financial services to people of Chile. In addition to this, they are using the LoGo of Canadian Government on their personal website. Which is against the Part 11 Advertising section 11.2 of “Rule of Professional conduct of CSIC”? This section clearly says, “An Immigration consultants or his or her agent shall not engage in false or misleading advertisement or representation...under no circumstances shall an immigration consultant or his agent purport to have special access or influence with respect to the Minister, an officer or Board". By using Canadian Government LOGO is trying to purport that he has special access to Canadian Government. Therefore, he violated section 11.2 of rules as well.
We emailed a notice to Mr. John Ryan and to Jessica moreli to explain their position on complaint filed by 4486 Immigration Consultants regarding Websites WWW.visapost.com and www.tcm-mec.gc.ca/chile/profile-en.asp.Which consultants believed that violating fair competition. Noticed sent to Mr. John Ryan and Jessica Moreli but we did not get any response from them. Therefore, we proceed, as there is no rebuttal.

We checked another websites and found that they have pattern in misleading the international public on www.Visapost.com website, Mr. John Ryan using his vice Chair designation to lure clients. In addition to this he further stated, "In 2002 he was appointed by the Minister of Citizenship and immigration to Canada to the Minister Advisory committee on the regulation of consultants". We declared that it is the violation of Part 2(e) of the CSIC Rule of professional conduct. It implies that he can influenced government agencies or officials. Under Part 1 (1.5) Rules of professional Conduct, it is duty of any person to whom the rules applies to comply with it provision. Therefore, we order John Ryan to remove this information from its website immediately.

He is not an elected v.Chairman of CSIC, therefore board decides that using this designation is giving him unfair advantage.

We found that John Ryan violated above mentioned Rules of Professional Conduct.

We have investigated the public concern and we sent our complaints to the law societies of BC and Ontario. Unfortunately, our complaint was misunderstood and rejected by Mr. Carlos Vanderloo of the international trade Canada and we are still waiting for the law society reply and full investigation against them. Therefore, we are pleading to your ministry office to remove this company from your website due to the fact it is harmful and misleading to the public of Chile because the people who are published are registered immigration consultants and are not at any time certified to provide legal or financial advice in Canada or Chile.










How can you prove to us that Foreign Affairs Canada (FAC) supports Canadians abroad, works towards a more peaceful and secure world, and promotes our culture and values internationally when they support and publish misleading and false information.

At this point, we demand for your office to respond to us with proper action and satisfy our concerns; otherwise, we will reach another alternative and communicate with the media to hear the Canadian public comments on this issue.



Sincerely yours
The Canadian Society of Immigration Practitioners ( CSIP )per;
Nancy Salloum
CSIP Chair person


----- Original Message -----
From: carlos.vanderloo@international.gc.ca
To: legal@csip.ca
Cc: Deborah.Gowling@international.gc.ca
Sent: Tuesday, February 21, 2006 12:53 PM
Subject: RE: Filed formal complaints with the International Trade Canada for allowing John Ryan absuing Government website and misleading the public of Chile.

Dear Ms. Salloum,

On behalf of my Director, Deborah Gowling, thank you for sharing your concerns with us.

For your information, trade missions organized by the Team Canada Division of the Department of International Trade are open to all export ready Canadian companies. In order to participate, companies must pay a registration fee. Additionally, an RCMP check is conducted on each participant to ensure that there are no criminal charges or complaints against the individual. Fidelity Capital International Inc. participated in a trade mission to Chile in 2003 which was organized by this division. With reference to the company profile of Fidelity Capital International Inc. which is posted on our website, all companies who participate on our trade missions are entitled to submit a short summary of their business activities. These profiles are then placed in a Directory of Participants and distributed to the trade mission participants and business contacts in the market visited, as well as posted on the trade mission website.

While we are concerned about your allegations and will be interested in the outcome of your formal complaints with the Law Societies of British Columbia and Ontario, we have no reason to remove the Fidelity Capital International Inc. profile from our website .

However, please note that we will be sharing the information you sent with our post and officers responsible for Chile, and would be interested in the final outcomes of the complaints you have filed.
Sincerely,
Carlos Vanderloo
Carlos


From: legal action [mailto:legal@csip.ca] Sent: February 19, 2006 8:34 PMTo: Schreyer, Audrey -WXC; Preston-Laurin, June -WXC; Paquette, Francine -WXC; Manac'h, Evelia -WXC; Latremouille-Dyet, Lucille -WXC; Brack, Michele -WXC; Walenius, Brigette -WXC; Dundon, Jon -WXC; Gowling, Deborah -WXC; Team-Équipe Canada Clients (WXC); Villanueva, Sofeene -CFXL; Vanderloo, Carlos -WXC; van Nie, Miriam -WXC; Sleiman, Karen -WXC; Séguin, Nathalie -WXCSubject: Filed formal complaints with the International Trade Canada for allowing John Ryan absuing Government website and misleading the public of Chile.
From:The Canadian Society of Immigration Practitioners ( CSIP ) 2000-1066 West Hasting Street, Vancouver, BCV6E 3X2 Canada
February 19, 2006
To: International Trade CanadaLester B. Pearson Building125, Sussex Drive, Tower B, 3rd FloorOttawa, Ontario K1A 0G2
To your attention and immediate action;
Dear Sir/ madam
We the Canadian Society of immigration practitioners known as CSIP based in Vancouver, BC. Filling our formal complaints with your office for immediate attention and positive action.
We have received large number of complaints from the public of Chile about your websites that you are advertising in the following link http://www.tcm-mec.gc.ca/chile/profile-en.asp?CompID=1286.
That Mr. John Ryan (CSIC Consultant) also holding the position as chairperson to govern immigration consultants of CSIC and Ms. Jessica Morelli ( CSIC Consultant) also secretary at CSIC The Canadian Society of Immigration Consultants based in Toronto that they both misleading the public by advertising that are providing legal services to the public of Chile and defaming the name and the title of Immigration Consultants in Canada, which in fact they are not lawyers or registered lawyers in Canada. We believe that your government website was misused and abused as fraud by those two people who are also in default of their own society by-law in which their actions caused major misleading to the public of Chile.
I request of your office to take an immediate disciplinary action and remove this advertisement from your Government website. A complaint will be filed with the government of Chile and the ministry of foreign affairs of Canada in concern to this matter for further discipline. We ask your office to investigate this matter immediately and are waiting for your written response to us with the expectation to receive copy of your letter to John Ryan and Jessica Moreli who is their current address;
Canadian Society of Immigration Consultants390 Bay Street, Suite 1600Munich Re CenterToronto, Ontario Canada M5H 2Y2Telephone: 416-572-2800Telephone: 1-866-308-CSIC (2742)Fax: 416-572-4114Email: information@csic-scci.ca
Executive and Board Members
John P. Ryan - ChairJessica Moreli. Secretary.E-Mail: information@csic-scci.ca
Telephone: 416-945-6270
Please note, we attach our formal complaints to both law society of Ontario and BC, in Canada with the same concern for further investigation.

Sincerely yoursThe Canadian Society of immigration Practitioners (CSIP)
Nancy Salloum
CSIP Chair person
604-601-8264or direct line 604-582-4887
Cc.
International Trade CanadaLester B. Pearson Building125, Sussex Drive, Tower B, 3rd FloorOttawa, Ontario K1A 0G2tel: (613) 996-6117 fax: 996-3406 / 995-8669team-equipe.canada-clients@international.gc.cahttp://www.teamcanada.gc.ca
GOWLING, DeborahDirector(613) 944-1233deborah.gowling@international.gc.ca
DUNDON, JonDeputy Director(613) 996-6921jon.dundon@international.gc.ca
WALENIUS, BrigetteDeputy Director(613) 992-7017brigette.walenius@international.gc.ca
VACANTAdministrative Assistant(613) 996-6117
BRACK, MichèleCanada Export Awards Officer(613) 944-0122michele.brack@international.gc.ca
LATRÉMOUILLE-DYET, LucilleCanada Export Awards Officer(613) 944-2395lucille.latremouille-dyet@international.gc.ca
MANAC'H, EvéliaProject OfficerRecruitment - QuébecCommunications support, Web site(613) 995-9293evelia.manach@international.gc.ca
PAQUETTE, FrancineAdministrative Officer(613) 944-1162francine.paquette@international.gc.ca
PRESTON-LAURIN, JuneHead of Administration(613) 944-1654june.preston-laurin@international.gc.ca
SCHREYER, AudreyBusiness Development OfficerRecruitment - Saskatchewan, Manitoba, Yukon, Nunavut, Northwest Territories, Newfoundland and Labrador, New Brunswick, Nova Scotia and Prince Edward Island(613) 996-3805audrey.schreyer@international.gc.ca
SÉGUIN, NathalieDatabase Officer(613) 996-5546nathalie.seguin@international.gc.ca
SLEIMAN, KarenBusiness Development OfficerRecruitment - Ontario(613) 996-8546karen.sleiman@international.gc.ca
VAN NIE, Miriam Communications (613) 944-1227 miriam.vanNie@international.gc.ca
VANDERLOO, CarlosProject OfficerRecruitment - Alberta(613) 944-0077carlos.vanderloo@international.gc.ca
VILLANUEVA, SofeeneBusiness Development OfficerRecruitment - British Columbia(613) 944-9477sofeene.villanueva@international.gc.ca















>>> ----- Original Message ----- >>> From: legal action>>> To: comail@lsuc.on.ca>>> Sent: Thursday, February 16, 2006 10:40 AM>>> Subject: complaint about consultants repreenting themselves as lawyers >>> in>>> Canada>>>>>>>>> The Canadian Society of Immigration Practitioners ( CSIP )>>> 2000-1066 West Hasting Street,>>> Vancouver, BC>>> V6E 3X2>>> Canada>>>>>> Tel: 604-601-8264>>> Fax: 604-582-4898>>> Email : info@csip.ca b>>>>>> The Law Society of BC>>> Complaints Department>>> 845 Cambie St.>>> Vancouver, BC>>> Canada V6B 4Z9>>>>>>>>>>>>>>>>>> Dear Sir/ madam>>>>>> We the Canadian Society of immigration practitioners known as CSIP based>>> in>>> Vancouver, BC. filling our formal complaints with your law society of>>> Ontario, We have tried to use the online form, however, we experienced>>> technical problems, and we were advise to send it by email.>>>>>> We are not going to repeated what we wrote on online form, however, I>>> will>>> be including to you all the emails that was sent to Mr. John Ryan the>>> chair>>> of CSIC and Ms. Jessica Morelli secretary at CSIC The Canadian Society>>> of>>> Immigration Consultants. Please visit this link>>>>>> http://www.tcm-mec.gc.ca/chile/profile-en.asp?CompID=1286>>>>>> We are very concern after we received many complaints about Mr. John >>> Ryan>>> representing himself as a lawyer who provides legal advices to people in>>> Chile. The people of Chile have been mislead with his advertising to>>> provide>>> a legal advises when he is not a lawyer,>>>>>> We ask you office to investigate this matter immediately and are waiting>>> for>>> your response.>>>>>> Sincerely yours>>> Nancy Salloum>>> CSIP Chair person>>> The Canadian Society of immigration practitioners ( CSIP )>>> 604-601-8264>>> or direct line 604-582-4887